Privacy Policy

Odd Drops Privacy Policy.

Last update: 26/06/2023

 

This Privacy Policy describes how Odd Drops (the "Site", "we" or "our"), owned by "CHRISTOFOROS TOU DIONYSIOU MACHINOS", collects, uses and discloses your personal information when you visit, use our services or make a purchase from www. odddrops.gr (the "Site") or otherwise contact us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, website visitor, or other person whose information we have collected in accordance with this Privacy Policy.

 

Odd Drops ensures that it complies with the provisions of Law 2472/1997 on "Protection of individuals from the processing of personal data" and Law 3471/2006 on "Protection of personal data and privacy in electronic communications" and EC 2016/679 "General Regulation on the Protection of Personal Data". In any case, the "Website" confirms that any collection, processing and/or storage of your personal data is done in accordance with the law and only after your express specific consent and exclusively for the purposes and to the extent required for the operation of Odd Drops.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other measures required by applicable law.

 

How we collect and use your personal information

 

In order to provide the Services, we collect and have collected over the last 12 months personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

 

In addition to the specific uses listed below, we may use the information we collect about you to contact you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the rights to our Services and the rights of our users or others.

 

What Personal Information We Collect

 

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we mean information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information we collect directly from you

 

Information you submit to us directly through our Services may include:

 

- Basic contact information including your name, address, phone number, email.

- Order information such as your name, billing address, shipping address, payment confirmation, email address, phone number.

- Account information including username, password, security questions.

- Shopping information, including products you view, add to your cart or add to your wishlist.

- Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.

 

Certain features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

 

Information we collect through cookies

 

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

 

Information we receive from third parties

 

Finally, we may receive information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:

- Companies that support our Site and Services, such as Shopify.

- Our payment processors, who collect payment information (eg bank account, credit or debit card details, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform a contract with you.

- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, developer kit software, third-party libraries and cookies.

 

Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third-Party Sites and Links.

 

How we use your personal information

 

- Provision of products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and allowing you to post reviews.

- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better customize the Services and advertising on our Website and other websites.

- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other access information with anyone else. If you believe your account has been compromised, please contact us immediately.

- Communication with you. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interests in order to respond to you, provide you with effective services and maintain our business relationship with you.

 

Cookies

 

Like many websites, we use Cookies on our Website. For specific information about the Cookies we use in relation to powering our Shopify store, please see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Website and Services (including remembering your actions and preferences), to perform analytics and to better understand user interaction with the Services (in our legitimate interest to manage, improve and optimize the Services). We may also allow third parties and service providers to use Cookies on our Website to better customize services, products and advertising on our Website and other websites.

 

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking Cookies may adversely affect your user experience and may cause certain Services, including certain features and general functions, to function incorrectly or become unavailable. In addition, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.

 

How we disclose Personal Information

 

In some cases, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

 

- With vendors or other third parties who perform services on our behalf (eg IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

- With business and marketing partners, including Shopify, to provide services and advertise to you. Our business partners and marketing partners will use your information in accordance with their own privacy statements.

- When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as shipping your products or through the use of social media widgets or login embeds, with your consent.

- With our affiliates or otherwise within our corporate group, for our legitimate interests to run a successful business.

- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.

 

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we collect and use your personal information" and "How we disclose personal information":

 

Category:

 

- Identifiers such as basic contact information and certain order and account information

- Commercial information such as order information, purchase information and customer support information

- Internet or other similar network activity such as Usage Data

 

Recipient Categories:

 

- Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)

- Business and marketing partners

- Collaborators

 

We do not use or disclose sensitive personal information to infer characteristics about you.

 

We have "shared" (as those terms are defined in applicable law) personal information during the past 12 months for the purpose of engaging in advertising and marketing activities, as follows.

 

Personal Information Category

 

- Identifiers such as basic contact information and certain order and account information

- Commercial information such as records of products or services purchased and shopping information

- Internet or other similar network activity such as Usage Data

 

Recipient Categories

 

- Business and marketing partners

 

User Generated Content

 

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of ​​the Services, that content will be public and accessible to anyone.

 

We do not control who will have access to the information you choose to make available to others, and we cannot ensure that the parties who have access to that information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or the accuracy, use or misuse of any information you disclose to or receive from third parties.

 

Third Party Sites and Links

 

Our website may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should read their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on such sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation on their use by us or a third party. Our inclusion of such links does not, in itself, imply any endorsement of the content on those platforms or their owners or operators, except as disclosed on the Services.

 

Data for children

 

The Services are not intended for use by children and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information listed below to request that it be deleted.

 

As of the Effective Date of this Privacy Policy, we have no actual knowledge that we are "sharing" or "selling" (as those terms are defined in applicable law) personal information of persons under the age of 16.

 

Security and retention of your information

 

Please note that no security measure is perfect or impenetrable and we cannot guarantee "perfect security". In addition, any information you send us may not be secure in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

 

How long we retain your personal information depends on a number of factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

 

Your rights and choices

 

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in certain circumstances we may refuse your request as permitted by law.

 

- Right of Access / Knowledge. You may have the right to request access to personal information we hold about you, including details of how we use and share your information.

- Right to Erasure. You may have the right to request that we delete the personal information we hold about you.

- Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.

- Right to Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

- Right to opt out of sale or sharing or targeted advertising. You may have the right to ask us not to "sell" or "share" your personal information or to opt out of processing your personal information for purposes that are considered "targeted advertising" as defined in applicable privacy laws. Please note that if you visit our site with the Global Privacy Check opt-out flag enabled, depending on where you are located, we will automatically treat this as a request to opt-out from "selling" or "sharing" information about the device and browser you use to visit the site.

- Right to limit and/or opt-out of use and disclosure of sensitive personal information. You may have the right to request that we limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods that an average person would reasonably expect.

- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

- Withdrawal of consent: Where we rely on consent to process your personal data, you may have the right to withdraw that consent.

- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by replying directly to our denial.

- Managing Communication Preferences: We may send you promotional emails and you can opt out of receiving them at any time by using the unsubscribe option that appears in our emails to you. If you opt out, we may continue to send you non-promotional emails, such as those about your account or orders you have placed.

 

You can exercise any of these rights where stated on our Website or by contacting us using the contact details provided below.

 

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a meaningful response to the request. Subject to applicable law, you may appoint an authorized representative to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

 

We use Shopify's advertising services, such as Shopify Audiences, to personalize the advertising you see on third-party websites. To restrict Shopify merchants using these ad services from using your personal information for such services, please visit https://privacy.shopify.com/en.

 

Complaints

 

If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or by submitting your complaint to your local data protection authority.

 

International Users

 

Please note that we may transfer, store and process your personal information outside of the country in which you live, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authority, as appropriate, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

Contact

 

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call, email us at admin@odddrops.gr or contact us at 2103009303.

 

For the purposes of the applicable data protection legislation, the controller of your personal data is MICHANOS CHRISTOFOROS TOU DIONYSIOU.